You can create a ticket by clicking NEW TICKET on the top right corner. Or you can email itsupport@cbcare.com for IT Support, purchashing@cbcare.com for orders, facilities@cbcare.com for facility requests, vehicles@cbcare.com for vehicle requests to create a ticket. For Urgent IT Support you can also call: 1-888-538-6913 from any phone or dial extension 1000 on your Ooma phone or app.